Privacy Policy
1. Information We Collect
At PhoenixKarateUp, we collect various types of information to provide and improve our culinary education services. This includes personal information such as name, contact details, educational background, and payment information. We also gather usage data and feedback to enhance our programs.
2. How We Use Your Information
We use collected information to process enrollments, communicate with students, manage program participation, and improve our services. Your information helps us personalize your learning experience and ensure the safety and quality of our culinary programs.
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share information with service providers who assist in operating our programs, such as payment processors and educational software providers. All sharing is done in accordance with applicable privacy laws.
4. Data Security
We implement robust security measures to protect your personal information. This includes encryption of sensitive data, secure storage systems, and regular security assessments. Our staff receives training on data protection and privacy practices.
5. Your Rights
You have the right to access, correct, or delete your personal information. You can also request information about how your data is being used and object to certain data processing activities. Contact our privacy officer for any privacy-related concerns.
6. Cookies and Tracking
We use cookies and similar tracking technologies to improve website functionality and user experience. These tools help us understand how visitors interact with our site and optimize our online presence.
7. Student Records
We maintain detailed records of student progress, attendance, and achievements. These records are used for program administration and certification purposes. We retain student records in accordance with educational regulations.
8. Marketing Communications
We may send you information about our programs, events, and updates. You can opt-out of marketing communications at any time. We respect your communication preferences and maintain separate lists for different types of updates.
9. International Data Transfers
As a Canadian institution, we comply with Canadian privacy laws. When data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.
10. Children's Privacy
Our programs are designed for adults, but we may collect information about minors participating in youth programs. We implement special protections for children's personal information and obtain parental consent when required.
11. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or direct communication.
12. Contact Us
For questions about this privacy policy or our data practices, please contact our privacy officer. We are committed to addressing your concerns and maintaining the trust of our community.